Kokoda Youth Foundation

COMMUNITY HUB

As a child-safe organisation, the Kokoda Youth Foundation is committed to ensuring every child and young person feels safe, supported and empowered. In the Community Hub, you’ll find information for parents and participants about our commitment to child safety, important policies, ways to share your concerns with us, and helpful links to mental wellbeing services.

Our Commitment to Child Safety and Wellbeing

The Kokoda Youth Foundation remains committed to ensuring every child and young person feels safe, supported and empowered. We uphold a zero-tolerance approach to child abuse, racism, and discrimination. We’re also dedicated to keeping our families informed and supported. Our programs, staff, and volunteers are guided by our values of Courage, Endurance, Mateship, and Sacrifice, and we embed the National Child Safe Principles across all operations. We believe every child has the right to:

  • Feel safe, respected, and valued.
  • Have their voice heard and influence decisions that affect them.
  • Be supported by trusted adults who listen and respond.

Cultural Safety

KYF acknowledges the Traditional Custodians of the lands where we live and work, and extend our respects to Elders past, present, and emerging. We recognise the deep connection of  First Nations peoples to this land, and honour their proud history of service and contribution to our shared nation. We are committed to ensuring cultural safety for Aboriginal and Torres Strait Islander children and families by:

  • Valuing cultural identity and expression.
  • Consulting with Aboriginal and Torres Strait Islander stakeholders on program design.
  • Addressing racism through our Zero Tolerance Racism Policy and Racism Complaint Procedure.

Raising a Concern or Making a Complaint

We encourage children, parents, staff, and community members to speak up. You can raise a concern about safety, wellbeing, or behaviour in the following ways:

  • Online: Complete our confidential forms found in the resources section above
  • Email:  complaints@kokodayouthfoundation.com
  • Phone: 07 5539 4141
  • In person: Speak to any KYF staff or volunteer, who will help you connect with the right person.

All complaints are handled with respect, fairness, and confidentiality. No one will be disadvantaged for raising a concern. If you prefer to speak to someone outside KYF, you can contact:

HAVE YOUR SAY | SUBMIT COMPLAINTS | FIND HELPFUL SERVICES

Kids Helpline
R Kidshelpline Logo
Kids Helpline
Kids Helpline is a free Australian telephone and online counselling service for young people aged between 5 and 25.
Beyond Blue
R Beyondblue Logo
Beyond Blue
Beyond Blue is an Australian mental health and wellbeing support organisation. They provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.
Lifeline
R Lifeline Logo
Lifeline
Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia. Volunteer crisis supporters provide suicide prevention services, mental health support and emotional assistance, not only via telephone but face-to-face and online.
Headspace
R Headspace Logo
Headspace
Headspace, formally the headspace National Youth Mental Health Foundation, is an Australian non-profit organisation for youth mental health that welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

Our Child Safety Framework

KYF’s approach to child safety is built around clear policies, training, and accountability. These documents guide how we prevent harm, respond to risks, and continuously improve our practices:

Outlines KYF’s child safety principles, mandatory reporting duties, empowerment of children, and cultural safety commitments.

Ensures safe digital communication and online interactions; prohibits private messaging with children and outlines cyber-safety education.

Declares KYF’s zero-tolerance stance on racism and discrimination and explains how incidents are handled.

Describes how children, families, and stakeholders can raise concerns safely and fairly.

Explains the culturally safe process for lodging and investigating racism complaints.

Details how KYF protects children’s personal information and complies with the Privacy Act 1988.

Sets supervision ratios and staff responsibilities to ensure participant safety during activities.

Provides safety rules for all vehicle use involving children and young people.

Donate today or apply to volunteer and join us in making a difference through the Spirit of Kokoda
Logo

Share This

Select your desired option below to share a direct link to this page.
Your friends or family will thank you later.